1. rude〔ruːd〕- thô lỗ
2. queue〔kjuː〕- xếp hàng
3. irritate〔ˈɪrɪˌteɪt〕- làm phiền, gây khó chịu
4. mad〔mæd〕- tức giận
5. passenger〔ˈpæsɪndʒɚ〕- hành khách
6. knock someone/something over〔nɑːk ˈsʌmwʌn / ˈsʌmθɪŋ ˌoʊvɚ〕- làm đổ, xô ngã ai/cái gì
7. decency〔ˈdiːsənsi〕- sự lịch sự, đoan trang
8. conform〔kənˈfɔːrm〕- tuân theo, làm theo
9. annoyed〔əˈnɔɪd〕- khó chịu, bực mình
10. imagine〔ɪˈmædʒɪn〕- tưởng tượng
11. literally〔ˈlɪt̬ɚrəli〕- theo nghĩa đen, thật sự
12. commentate〔ˈkɑːmənˌteɪt〕- bình luận (trên truyền hình, đài phát thanh)
13. scene〔siːn〕- cảnh (trong phim, kịch, ngoài đời…)
14. ridiculous〔rɪˈdɪkjələs〕- lố bịch, nực cười
15. arrest〔əˈrɛst〕- bắt giữ
16. ban〔bæn〕- cấm
17. heart attack〔ˈhɑːrt əˌtæk〕- cơn đau tim
18. grab〔ɡræb〕- chộp lấy, vồ lấy
19. pet peeve〔pɛt piːv〕- điều làm ai đó khó chịu nhất
20. hate〔heɪt〕- ghét
21. upset〔ʌpˈsɛt〕- buồn bực
22. uptight〔ˈʌpˌtaɪt〕- căng thẳng, bồn chồn
23. moody〔ˈmuːdi〕- tâm trạng thất thường

A: Hey, what’s the matter? You don’t look too happy.
B: People in this city are really rude! I was queuing to get on the MRT and someone just cut in line as soon as the MRT arrived. It irritates me when that happens.
A: Yeah, I know what you mean. It also makes me so mad when people don’t wait for the passengers to get off the bus before getting on.
B: Yesterday, I almost knocked an old woman over when she fought her way onto the bus while I was trying to get off. What is wrong with people these days?
A: They just don’t have the decency to conform to very basic social rules!
B: I need to calm down. I can feel my blood pressure getting higher from all this angry talk.
A: You’re right. But that doesn’t stop me from feeling annoyed when people answer their cell phones during movies. Can you imagine that? People actually talking on their cell phones during a movie!
B: Oh, don’t remind me! I went to a movie last night and this couple that sat next to me kept on discussing the movie while we were watching it; they were literally commentating on every scene!
A: That’s ridiculous! People should be arrested for doing that! Talking in the theaters should be banned!
B: Okay, take it easy now. I don’t want you to have a heart attack.
A: I’m okay. Let me sit down for a while. I haven’t been this angry since last week.
B: I hated last week too. Let’s grab some lunch and talk about it.